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Booking
Conditions
When you book your
accommodation from
this website a contract is formed between us when we receive your payment
and confirmation is issued. Details are outlined below.
1.
Booking Form
A booking
form must be signed by one member of the party, on behalf of everyone
named on the booking form who accepts the terms and conditions laid
out here. Where information is incorrect or withheld we will be absolved
of any liability.
2.
Payment
If
you book more than 2
months prior to departure
a deposit of £100 (sterling pounds 100)per week is required, with
the balance due at 2 months. No reminder will be sent and we reserve
the right to cancel your reservation, if the balance is unpaid at 2
months, and cancellation charges, as shown in part 4, will apply.
3.
If you change your booking
We will
do our best to change your dates but we cannot guarantee this. A charge
may be levied.
4.
If you cancel your holiday
If
you wish to cancel your holiday, this must be done in writing by the
person who signed the booking form. The date of cancellation is the
date it is received in this office
Cancellation charge/Holiday
cost
More than
2 months – deposit
Less than
2 months – 100%
5.
The Price
Prices
shown are based on UK Pounds sterling per week. The price includes the
use of the home for the agreed period, linen, electricity, gas, air-conditioning
and heating. In some instances pool heating is included but see individual
descriptions, where there may be a supplement.
We will require
a bond/credit card imprint to cover for breakages etc. This will be
returned after the hireperiod if there are no breakages/damage etc.
Please note any
charges for the call-out of maintenance staff if you have frozen up
the air-conditioning unit will be charged to your account. These units
only freeze if you set the temperature too low.
We guarantee not
to increase prices once you have made your reservation.
We are pleased to
accept payments by Credit Card but a charge of 1.5% will be made and
you will receive confirmation through our sister company Access Travel.
However your contract is with Access Villas who will be responsible
for your booking.
6.
If we change your booking
It is
unlikely that we will have to make changes but we do reserve the right
to do so and may offer one of our wheelchair accessible alternative
homes.
7.
If we cancel your booking
We reserve
the absolute right to cancel your booking. However, in no case will
this be cancelled within 2 months of departure except for reasons of
"force majeure" and/or Act of God. In this event we will refund
any monies paid less our reasonable expenses.
8.
Our responsibility and conditions of carriage
All descriptions
are made in good faith and every care is taken to ensure their accuracy.
However in view of the detail contained and the fact that descriptions
are prepared some time in advance some amenities or services may on
occasion be changed.
9.
If you wish to complain
If you have a complaint this must be reported to the local agaent to
allow them to try to resolve the matter on the spot. Any further complaint
should be in writing and must be received within 28 days of your return
to the UK. We regret we cannot consider complaints outside this period.
10.
Disclaimer
We offer a machine translation facility on this website, however we
cannot be held responsible for errors or misunderstandings. The definitive
text is the english language version.
Access-Villas
6 The Hillock, Astley, Lancashire M29 7GW
Tel: 01942 888844 Fax: 01942 891811
Email: info@access-villas.co.uk
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